At tosmmpanel.com, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may or may not be issued.

By using our services, you agree to this Refund Policy.

1. General Policy

• All sales are final once an order is successfully placed and processed.

• By placing an order, you confirm that you understand and agree to the service description and delivery terms.

• Refunds are only issued under specific conditions described below.

2. Non-Refundable Situations

Refunds will NOT be issued in the following cases:

• Orders that are already completed.

• Orders that are currently in progress.

• Incorrect links or usernames provided by the customer.

• Private accounts, restricted content, or deleted posts.

• Change of mind after placing an order.

• Delays caused by social media platform issues.

• Account suspension or content removal by social media platforms.

3. Eligible Refund Cases

You may be eligible for a refund if:

• The order was not delivered at all.

• The service remains incomplete after a reasonable time and support cannot resolve it.

• The service is marked as “Canceled” by our system.

In such cases, refunds will be credited to your tosmmpanel.com account balance, not to the original payment method.

4. Balance Refund Policy

• Funds added to your account balance are non-withdrawable.

• Balance can only be used to purchase services on tosmmpanel.com.

• We do not offer refunds back to payment gateways, banks, or crypto wallets.

5. Refill & Drop Policy

Some services may include a refill guarantee (if stated in the service description).

• If followers/likes/views drop within the refill period, you may request a refill.

• Refill requests outside the guarantee period will not be accepted.

• Services without refill guarantee are not eligible for refill or refund due to drops.

6. Disputes & Chargebacks

• Opening a dispute or chargeback without contacting support first will result in immediate account suspension.

• Any chargeback attempt will lead to permanent banning of the account.

• We reserve the right to recover disputed amounts and associated fees.

7. Processing Time

• Refund reviews may take 1–5 business days.

• Approved refunds will be credited to your account balance.

8. Service Errors

If you believe there is a system error with your order:

• Contact support immediately.

• Provide order ID and details.

• We will investigate and respond as soon as possible.

9. Contact Information

For refund-related inquiries, please contact:

📧 Email: tosmmpanel@gmail.com
🌐 Website: https://tosmmpanel.com