Refund Policy

At To SMM Panel, we are committed to providing high-quality Social Media Marketing (SMM) services. This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our SMM panel. By using our services, you agree to the terms of this policy.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

a. Service Not Delivered

If you have not received the service you purchased within the specified delivery time and have contacted our support team without a satisfactory resolution, you may be eligible for a refund. Please note that processing times may vary based on the service and order size.

b. Technical Issues

If there are technical issues or errors on our end that prevent the delivery of services, you may request a refund. Please contact our support team as soon as you notice any issues.

c. Incorrect Service Delivery

If you receive a service that does not match the description or package you purchased, you may be eligible for a refund. Please provide evidence of the discrepancy to our support team.

2. Non-Refundable Services

The following types of services are non-refundable:

• Completed Orders: Once a service has been delivered and fulfilled, it is considered final and non-refundable.
• Partial Delivery: If a portion of your order has been completed and you are dissatisfied, refunds will not be issued for the delivered part of the service.
• Services with Delay: Delays in delivery beyond the specified time frame due to issues on social media platforms or high demand are not grounds for refunds.

3. Refund Request Process

To request a refund, follow these steps:

1. Contact Support: Reach out to our customer support team at [Support Email Address] or [Support Phone Number] with details of your refund request.
2. Provide Evidence: Include any relevant information, such as order number, screenshots, and a description of the issue.
3. Review and Resolution: Our support team will review your request and respond within [X] business days. If eligible, we will process the refund to the original payment method.

4. Processing Time

Refunds, if approved, will be processed within [3] business days from the date of approval. The time it takes for the refund to appear in your account may vary based on your payment provider or financial institution.

5. Refunds for Subscriptions

If you have subscribed to a recurring service, you may cancel your subscription at any time. Refunds for subscription payments will be processed based on the remaining unused period of the subscription. No refunds will be issued for any past billing cycles.

6. Amendments to Refund Policy

We reserve the right to amend this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.

7. Contact Us

For any questions or concerns regarding this Refund Policy or to request a refund, please contact our support team at:

• Email: [support@tosmmpanel.com]

By using our SMM panel services, you acknowledge that you have read, understood, and agreed to this Refund Policy.